"Android is starting" Loop Issue
Applicable to all M-Series head units
Martus M
Last Update 15 days ago
This guide outlines the steps to resolve an issue where an M-Series head unit is stuck on a looping "Android starting" screen.
Problem Symptoms
- The unit is stuck on a continuous loop displaying "Android starting".
- The unit may automatically enter Android Auto but cannot return to the home screen.
- The issue may occur after downloading certain applications.
- Access Settings via Android Auto: While the unit is in Android Auto, swipe down from the top of the screen twice to reveal the shortcut menu.
- Bypass the Start Screen: Select the Settings icon from the menu to bypass the "Android starting" screen.
- Navigate to Device Information: Go to Car Infotainment, scroll down, and select About Device.
- Enter Factory Settings: Tap the settings cog/gear icon and enter the passcode 8878, then hit OK.
- Perform a Factory Reset: Select Erase all content to perform a full system restart.
- Performing this reset will clear all installed apps and any software conflicts causing the loop.
- The unit should return to normal operation.
Video Guide