M-Series: Troubleshooting Apple CarPlay
Applies to all M-Series headunits
Alphie E
Last Update 2 days ago
If you’re experiencing issues with Apple CarPlay on your VHEDIA M-Series head unit, try the steps below to resolve the problem. These basic troubleshooting actions often fix common connectivity or performance issues.
1. Soft Reboot the Head Unit
- Perform a soft reboot of the head unit by opening the Control Centre (swipe down from the top of the screen) and pressing the Restart button. This refreshes the system without affecting your saved data or settings.
2. Reconnect Bluetooth
- On your iPhone, forget the Bluetooth connection to the head unit, and do the same on the head unit for your phone. Then, re-pair the devices from scratch to ensure a clean connection.
iPhone:
VHEDIA Headunit:
b. From the list of paired devices, locate the iPhone you wish to remove, then tap the "×" (remove) icon next to its name to unpair it.
3. Check for iOS Updates
- Ensure your iPhone is running the latest version of iOS.
- Go to: Settings > General > Software Update
- Install any available updates, as older versions may cause CarPlay compatibility issues.
4. Check Head Unit Firmware
- Verify that your VHEDIA head unit is updated to the latest firmware version.
- Go to: Settings > Car Infotainment > About Device
- Check the latest firmware version on our website: https://vhedia.com.au/download-m-series-update/
Watch the Video Guide: